Welcome to Pacyfire Engineering LLP (“Pacyfire”, “we”, “our”, “us”).
We value your trust and are committed to protecting the privacy and security of the personal information you provide to us. This Privacy Policy explains how we collect, use, share and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information when you interact with our website or contact us:
Personal Information:
Name, phone number, email address, company name, job title, physical address and any details submitted via contact forms, enquiry forms or email communication.
Transactional Information:
Details related to service enquiries, quotations, site visits, logistics of project execution, billing, and customer support interactions.
Technical Information:
IP address, browser type, operating system, referring URLs, device data, and browsing behaviour on our site.
Cookies and Tracking Technologies:
We may use cookies and similar tools to understand website usage patterns, improve user experience and analyse site performance.
2. How We Use Your Information
Your information may be used for the following purposes:
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To respond to service enquiries, quote requests and contact form submissions.
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To plan, execute and manage our engineering, fireproofing and related services you have requested.
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To improve the content, functionality and performance of our website and digital communication.
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To send important notifications such as service updates, confirmations or policy changes.
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To comply with legal obligations, regulatory requirements or to protect our legal rights.
3. Sharing of Information
We do not sell, trade or rent your personal information to third parties.
We may share your data only with:
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Internal technical, engineering and customer-service teams for fulfilling service requests.
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Trusted technology, hosting and analytics providers who help us operate our website and IT systems (under strict confidentiality obligations).
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Regulatory, government or law-enforcement authorities when required by applicable law.
4. Data Security
We implement appropriate technical and organisational measures to help protect your personal data from unauthorised access, loss, misuse or disclosure.
However, no method of transmission or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we encourage you to exercise caution when sharing sensitive data online.
5. Third-Party Links
Our website may contain links to third-party websites, tools or service providers.
Pacyfire is not responsible for the privacy practices, content or security of these external sites. We recommend that you review the privacy policies of any third-party services you choose to engage with.
6. Your Rights and Choices
Subject to applicable law, you may have the right to:
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Access, review, update or correct your personal information held by us.
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Withdraw consent for marketing or non-essential communications at any time.
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Request that we delete your personal data, subject to legal or contractual retention obligations.
To exercise these rights or submit a privacy-related request, please contact us using the details provided in the Contact Us section below.
7. Children’s Privacy
Our website and services are not directed to children under the age of 18.
We do not knowingly collect or maintain personal data from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service offerings.
Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or our handling of your personal data, please contact:
Pacyfire Engineering LLP
📍 Opposite Holy Angel School, Nagothane, Maharashtra 402106, India
📧 Email: info@pacyfire.com
📞 Phone: +91-703-8855-223
